Who We Are
We are a group of dedicated transcription professionals with an eye for detail and demanding standards. The owner of our company spent over two decades in customer service and business management, and has been in the transcription business since 2007. We pride ourselves on our commitment to quick turn-around times, very often returning our jobs early. We have a 100% on-time record, and we plan to keep it that way. We never promise what we can't deliver, and we always deliver what we promise.
Our transcriptionists are real people who come from a variety of backgrounds and lifestyles, but we all have in common a passion for what we do. We are not, nor do we use, voice recognition software. We are US-based individuals who listen for the hard to discern phrase, research that which is unfamiliar, and always provide a superior level of quality control. We make a difference by giving your transcript a human touch that VRT just can't supply.
We are committed to you, our customer, and we want to make your experience a pleasure from start to finish. We will establish with you clear parameters so that you know exactly what to expect. We will get to know you and your project before we start, and we will get as much information from you as possible so that we can provide you with an exceptional outcome. And since we charge by the minute, you will never be surprised at the cost of your job.